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Tips and Tricks

How To Download Your All Access Magazine Through The Customer Center

We love our All Access Magazine! That is why we chose to make it easier and faster for you to get your hands on your All Access

Each month you will receive your monthly magazine and designs digitally in the customer center. 

Once you have located your designs, you have the option to download each design individually or, you can download the book and designs all at once

You will never have to worry about misplacing your books as they will always be in one convenient location, just at the touch of your fingertips!

Q:Where can I find my digital All Access?

A: First log into your account with your username(email) and password. Click on Customer Center and then the All Access box. From here, click on the image of the magazine front cover and all designs included in the month will be displayed. You have the option to download the entire issue all at once or download each collection one at a time. Downloading all at once will take longer due to size.

Q: Is the digital magazine different than the printed version?

A: The digital and physical version of the magazine contain the same information. In fact, the digital version has fun interactive features like videos, and convenient ways to bookmark and skip through the book via clickable icons.

Q: Do I have to download all of the designs at once or can I download some now and some later?

A: A huge benefit to digital is you can decide when to download the designs, either all at once, one at a time, or not at all until you are ready to start a project. Downloads are unlimited and will never go away!

Q: What if I download the designs on my computer but delete them, will I still have access to download them again? 

A: Yes, there is no limit to how many times you can download these files. If you get a new computer or simply misplace your files, they will always live within the Customer Center when logged into your account.

Q: If I’ve never created an online Anita Goodesign account how do I know what login to use to access my files?

A: Your membership is connected to your email address. You can try resetting your password or contact Customer Experience to get your account set up and linked to your All Access.

Q: Will the designs automatically save to “My Library?”

A: Not at this time. We hope to have this feature available in the future. 

Q: Can the All Access magazine be mailed directly to my house?

A: Yes! If you do not have a local dealer in your area or you just prefer to have home shipment, there is a one-time fee of $108 for home shipment.

Q: If I receive a physical All Access book (either shipped to my home or to a dealer), will I still have access to download the book and designs from the website?

A: Yes, even if you are getting the physical book by mail you will still have the same access to download these files from your account. This means that even if you haven’t picked up your book you can get the same great benefits as the digital members.

Q: Where can I find a list of collections that were previously released in All Access?

A: We have an All Access release list on anitagoodesign.com. First, log in to your account and go to Customer Center. From there, click PDF tutorials and then All Access Release List. You will see the collections listed by date and alphabetically.

Q: Can I renew early before my current membership expires?

A: Yes! You can renew at any point during your membership and we will start the new membership once your current one ends.

 

I hope these frequently asked questions help guide you in the process of locating your interactive PDF and digital downloads! If you have any more questions on how to digitally access your All Access, we have an AMAZING Customer Experience team here at Anita Goodesign that is ready to assist you!

Thanks for joining me!

Brooke

About Brooke Berglund

Hi there! I’m Brooke, your Content Specialist from Anita Goodesign. As we relaunch Anita's Blog, I am sew excited to join you in this journey where our two worlds—embroidery and sewing—collide. Together, we will find new ways to enjoy our passion for embroidery, all while exploring all of the creative avenues this industry has to offer. As someone who is mostly known as your video seamstress, as well as one of the story tellers behind your All Access magazine, I plan to make this blog fun and informative for all! Whether I am behind the computer or in front of the lens, I’ll be with you 100% of the way.

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