How to Place an Order on Our Website
How to Place an Order on Our Website
Hi Everyone! My name is Lindsey Griffin. I work at Anita Goodesign as a traveling Educator, as well as part of the Creative Team. Today, I’m going to teach you how to place an order on our website. After you read this blog post, you’ll be ready to fill your cart up so you can start stitching out your next embroidery project!
Turn on your computer and open your preferred web browser.
To begin, navigate to the website, https://www.anitagoodesign.com/. From there, you have a plethora of design options and a constantly-updated homepage of recent releases! We will start on this page to search for instructions on how to add, check out, and receive the download for your designs.
To access our free resources and your Anita Goodesign account, you need to “SIGN IN” or “REGISTER.” Either way, the “SIGN IN” and “REGISTER” buttons are located in the top right corner of the website. Please note, “free resources” are PDF Tutorials, video tutorials, and more. These resources are located under “Customer Center” only AFTER a customer logs in.
To find designs to purchase, click “SHOP” in the upper left corner of the website. This will bring you to the main shopping page on our website.
Once you’re on the main shopping page, you can use filters to find the designs you’re searching for.
NOTE: Keywords are helpful too! If you choose to use the basic search bar in the top right corner of the website, try using a keyword. If you do not know the name of a collection word-for-word, try typing in a more general term, like “Winter” or “Dogs” to see what comes up. You may also see additional searches generate below as you type (shown) to help search in a specific category.
Once you find a product that you are interested in, you have three options: Add To Cart, Add To Library, or Add to Wish List. Here, we show you how to add an item to your cart. Click “ADD TO CART”. After you click “ADD TO CART,” two things happen: First, there will be a banner that pops up at the top of the screen that notifies you of the new item added to your cart. Second, the cart icon in the top will display “1” or however many items are preexisting in your cart.
To proceed to check out, click the cart icon in the top right corner of the website, which will bring you to the shopping cart page. If you have a COUPON CODE or a GIFT CARD code, these will need to be entered in their respective field below the cart items. Be sure to hit “APPLY” if you enter something into either line. In order to place an order on our website, click the “CHECK OUT” button at the bottom of the page.
At this point, we are virtually at the checkout counter together! If you frequently shop from one of our Gold or Elite dealers, you may have been told a dealer code to enter at checkout that will give the dealer credit for your sales! Although not required, you may use a dealer code for this purpose. Continue to follow and fill out the required payment information. When you are done, be sure to press “PLACE ORDER.” Please note, you have to press this button to successfully place an order on our website.
You will receive an email with a confirmation number and a link that will allow you to download the design files right to your computer’s desktop.
Your newly purchased design is now ready for immediate download, no more waiting on shipments! There are multiple ways to arrive at your Order Receipt page (shown here). You can either access it directly through our website by clicking “MY ACCOUNT”, then ”ORDERS,” or via a link in the purchase confirmation email. The Orders page is where you will find any digital purchases. Click the “DOWNLOADS REMAINING: 5” button to download to your desktop. By clicking this button, the design files and tutorial will be downloaded to your desktop.
NOTE: Every new purchase will show 5 DOWNLOADS REMAINING. You can access your downloads at a later time by visiting your ORDER HISTORY in the Customer Dashboard. If you ever need to download more than 5 times, just drop us an email at CustomerExperience@Anita-Goodesign.com and let us know!
DON’T FORGET! Both Mac and PC have different processes for retrieving your downloads! To locate your files and add them to a USB stick, read on to the system-specific instructions that match your computer the closest! If you have an Apple laptop or desktop computer, you will want to follow our Mac steps, while if you are on a computer than runs Windows operating systems, you will want to read the PC steps.
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